Course Curriculum

    1. Conveying Empathy and the Patient Experience

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    2. Conveying Empathy

    3. Conveying Respect and the Patient Experience

    4. Conveying Respect

    5. Conveying Humility and the Patient Experience

    6. Conveying Humility

    7. Conveying Attentiveness and the Patient Experience

    8. Conveying Attentiveness

    9. Dealing with Aggressive Patients

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    10. Aggressive Patients

    11. Behavioral Science Survey

About this course

  • $10.00
  • 11 lessons
  • 0.5 hours of video content